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Sales Force
Microsoft CRM Sales helps sales people manage leads and
opportunities, measure and forecast sales activity, efficiently
track customer communications and automate stages in the
sales process - helping ensure a shorter cycle, higher close
rates, and improved customer retention.
Customer Service
Microsoft CRM Customer Service helps your business increase its
capacity to handle requests without increasing employee count.
Microsoft CRM Customer Service helps your service representatives
provide customers with the consistent, efficient service that ensures
satisfaction.
Mobility Features
Microsoft CRM Mobile 3.0 allows users to quickly manage account
information, add and organize business contacts, schedule important
meetings
and track existing sales opportunities—all while working
from a Pocket PC or Pocket PC Phone Edition with Windows Mobile
2003 software.
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